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We are an independent multidisciplinary consultancy practice based in Wollongong, New South Wales, Australia. We are registered with Australian government and private sector agencies to provide the following professional consulting services:
- Business review
- Systems and technology review
- Strategic and business planning
- Business networking
- Quality management
- Benchmarking
- Supply chain management
- Export development
- Industrial feasibility study
- Manufacturing technology evaluation
- Environmental management
- Management training and development
- International consulting
Our in-house expertise is backed up by an extensive network of independent professionals covering most consulting disciplines, enabling us to offer a wide range of consultancy services at highly competitive fees. Some of the services we provide attract substantial government subsidies.
A business review provides a snapshot of your business at a point in time and typically includes:
- Customer survey
- Employee survey
- Half-day planning workshop
- Analysis of financial and operational data
- Identification of key issues
- Recommendations for improvement
A business review is about providing the information you need to make decisions about the future direction of your business.
A systems and technology review provides an analysis of the use of technology in your business and typically includes:
- Identifying relevant systems and technology issues
- Compiling an inventory of existing systems and technologies
- Evaluating capabilities and effectiveness of existing systems and technologies
- Measuring current performance against best practice
- Recommendations for action to improve performance
A systems and technology review is about identifying how your business can benefit from using advanced technologies.
Strategic and Business Planning
Strategic and business planning concerns decisions about the future of your business and typically includes:
- Your vision, mission, basis for growth and sustainable competitive advantage in key markets
- Policies to guide decision making in all areas of the business
- Action plans to support the policies
- Key performance measures
- Monitoring progress
Strategic and business planning is about ensuring the future success of your business.
Business networking concerns development of formal cooperation between a group of businesses and typically includes:
- Network feasibility study
- Business planning for the network
- Network implementation
- Monitoring progress
Business networking is about giving smaller enterprises a larger, more credible presence in the marketplace.
Quality management concerns how you manage product, service and process quality in your business and may include:
- Development of a quality assurance system
- Third-party certification of the system
- Development of a continuous improvement program
- Training in the use of quality tools
- Team building
- Monitoring progress
Quality management is about building and maintaining quality in every aspect of your business.
Benchmarking concerns comparing the performance of your business with industry best practice and typically includes:
- Planning what is to be benchmarked and how data will be collected
- Analysis to determine performance gaps
- Integration of benchmarking findings into your business
- Development and implementation of action plans
- Monitoring progress
Benchmarking is about aligning your business processes with industry best practice.
Supply chain management concerns how you manage your value adding chain and typically includes:
- Mapping the current supply chain
- Assessing current performance
- Identifying improvements to the supply chain
- Implementing the improvements
- Monitoring progress
Supply chain management is about improving the processes and relationships that support the movement of goods and services along your value adding chain.
Export development concerns how your business develops an export capability and typically includes:
- Assessment of export readiness
- Preliminary identification of export products and target markets
- Market research
- Selection of export products and target markets
- Development of export marketing objectives, strategies and action plans
- Preparation of a detailed export market plan
Export development is about ensuring the future export success of your business.
An industrial feasibility study concerns the commercial viability of a proposed new process or plant and may include:
- Researching the market for the new product
- Identifying potential suppliers of raw materials
- Identifying potential suppliers of equipment
- Determining the technical, operational and financial feasibility of appropriate technologies
- Formulating a project plan
- Implementing the plan
- Performance monitoring
An industrial feasibility study is about ensuring that your decision to develop a new process or plant is soundly based.
Manufacturing Technology Evaluation
Manufacturing technology evaluation concerns how your business can benefit from the application of new manufacturing technologies and typically includes:
- Assessment of current use of advanced manufacturing technologies
- Identification of technologies that are consistent with your strategic objectives
- Technical, operational and financial feasibility of appropriate technologies
- Selection of new technologies and implementation planning
- Development of request for funding
- Implementation and performance monitoring
Manufacturing technology evaluation is about ensuring that you choose the technologies best suited to your business.
Environmental management concerns how you manage the environmental impacts of your products, services and processes and may include:
- Assessment of current negative environmental impacts and countermeasures
- Development of an environmental management system
- Third-party certification of the system
- Monitoring progress
Environmental management is about ensuring your business complies with environmental regulations and benefits from improved waste management.
Management Training and Development
Management training and development concerns how you improve management performance and may include:
- Identification of required skills
- Measurement of skill gaps
- Career path planning
- Succession planning
- Development of training programs
- Provision of specialised training
Management training and development is about ensuring that management capability meets the needs of your business.
Our international consulting work includes a wide range of development activities:
- Capacity building
- Change management
- Economic and financial analysis
- Gender and development
- Governance
- Institutional strengthening
- Monitoring and evaluation
- Organisational development
- Participatory methods
- Private sector development
- Project feasibility and design
- Project monitoring and review
- Quality system design and implementation
- Strategic planning
- Survey design, conduct and analysis
- Training and skills enhancement programs
International consulting is about assisting developing countries to reduce poverty and achieve sustainable development.
We currently hold AusAID period contracts covering:
- Education
- Evaluation services
- Gender and development
- Organisational development
We have also worked with the Asian Development Bank, the International Labour Organisation, NZAID, the Pacific Islands Forum Fisheries Agency, the Secretariat of the Pacific Community, UNESCO, and the World Bank Group.
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Last Update on Friday, 7th July 2007 |